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summary{cursor:pointer;font-size:12px;color:var(--desk-muted)}.script-deeper ul{margin:6px 0 0;padding-left:18px;font-size:13px;line-height:1.6}.script-objections,.script-extras{margin-top:12px;border-top:1px solid var(--surface-inset);padding-top:10px}.script-objections dt{font-weight:600;font-size:13px;margin-top:10px}.script-objections dd{margin:4px 0 0}.script-extras h4{margin:10px 0 4px;font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--desk-muted)}.script-source{margin:12px 0 0;font-size:11px;color:var(--desk-muted);line-height:1.5}@media(max-width:1100px){.call-station{grid-template-columns:minmax(0,1fr);grid-template-areas:"quo" "script" "leads" 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small{display:block;font-size:11px;color:var(--desk-muted);margin-top:3px}.text-inbox-last>span{display:block;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.text-inbox-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end}@media(max-width:760px){.text-inbox-row{grid-template-columns:1fr;gap:6px}.text-inbox-actions{justify-content:flex-start}}.quo-settings{display:grid;gap:22px}.quo-settings-block{display:grid;gap:10px}.quo-settings-block h3{margin:0;font-size:15px;font-weight:600}.quo-settings-block h4{margin:8px 0 0;font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--desk-muted)}.quo-settings .field-note{font-size:12.5px;color:#59704f;line-height:1.7;margin:0}.quo-settings code{font-size:11px;background:var(--surface-inset);padding:1px 5px;border-radius:4px;overflow-wrap:anywhere}.quo-settings select,.quo-settings input[type=number],.quo-settings input[type=text],.quo-settings input:not([type]){border:1px solid #d5dece;border-radius:7px;padding:7px 9px;font-size:13px;background:#fffefa;max-width:100%}.quo-settings input[type=number]{width:84px}.quo-hours{display:inline-flex;align-items:center;gap:6px}.quo-templates,.quo-rules{list-style:none;margin:0;padding:0;display:grid;gap:10px}.quo-templates li{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 8px;align-items:start}.quo-templates textarea{grid-column:1 / -1;width:100%;min-height:64px;border:1px solid #d5dece;border-radius:8px;padding:8px 10px;font:inherit;font-size:13px;resize:vertical;background:#fffefa}.quo-rules li{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:8px 10px;border:1px solid var(--desk-line);border-radius:10px;background:var(--surface-raised);font-size:12px}.quo-rules label{display:inline-flex;align-items:center;gap:6px;font-size:12px}.quo-settings-save{border-top:1px solid var(--desk-line);padding-top:14px}.rail-count{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:10px;display:inline-grid;place-items:center;font-size:10px;font-weight:700;background:#d9e8cf;color:#2b4a2e}.now-view{display:flex;flex-direction:column;gap:20px;min-height:100%}.now-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:10px 0 14px;border-bottom:1px solid var(--desk-line, #e2e7e2)}.now-bar-left,.now-bar-right{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.now-here{font-size:17px;letter-spacing:-.03em;color:var(--desk-ink, #1d2926)}.now-bar-button{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:#5b6b63;padding:5px 9px;border-radius:7px}.now-bar-button:hover{background:#eef2ef}.now-bar-button kbd{display:inline-flex;align-items:center;gap:2px;font-size:9px;color:#8a988f;border:1px solid #dce4df;border-radius:4px;padding:1px 4px}.now-inbox{display:inline-flex;align-items:center;gap:4px;font-size:12px;color:#67746f}.now-rep{font-size:12px;color:#67746f}.now-chip{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:600;padding:5px 11px;border-radius:999px}.now-chip-promised{background:#fdf0dc;color:#8a5a10}.now-chip-recovery{background:#e6efff;color:#26457f}.now-main{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);gap:26px;align-items:start}.now-person{min-width:0}.now-lane-label{font-size:10px;letter-spacing:.14em;color:#8a988f;font-weight:700}.now-person h1{font-size:30px;letter-spacing:-.035em;line-height:1.1;margin-top:6px;color:var(--desk-ink, #1d2926)}.now-role{font-size:13.5px;color:#5b6b63;margin-top:4px}.now-reason{margin-top:16px;font-size:14px;line-height:1.55;color:#243029}.now-reason .eyebrow{display:block;font-size:10px;letter-spacing:.14em;color:#8a988f;font-weight:700;margin-bottom:3px}.now-where{margin-top:8px;font-size:12.5px;color:#67746f}.now-block{margin-top:8px;font-size:12.5px;color:#8a5a10}.now-confidence{margin-top:10px;font-size:12.5px;line-height:1.5;color:#67746f}.now-confidence .eyebrow{display:block;font-size:10px;letter-spacing:.14em;color:#8a988f;font-weight:700;margin-bottom:2px}.now-confidence strong{color:#243029;font-weight:650}.now-confidence.is-low,.now-confidence.is-low strong{color:#8a5a10}.now-empty-scope{margin-top:10px;font-size:13px;line-height:1.55;color:#67746f}.now-empty-scope strong{color:#243029;font-weight:650}.now-call{display:inline-flex;align-items:center;justify-content:center;gap:9px;margin-top:18px;padding:13px 22px;border-radius:11px;background:var(--desk-teal, #176b59);color:#fff;font-size:15px;font-weight:600;letter-spacing:-.01em}.now-call:hover:not(:disabled){background:#12594a}.now-call:disabled{background:#c7d2cc;cursor:not-allowed}.now-call.is-shoulder{background:#8a5a10}.now-call.is-closed{background:#9a2c2c}.now-call.is-closed:hover:not(:disabled){background:#7d2323}.now-person-actions{display:flex;align-items:center;gap:14px;margin-top:14px;flex-wrap:wrap}.now-person-actions .text-button{display:inline-flex;align-items:center;gap:4px;font-size:12.5px;color:#67746f}.now-person-actions .text-button:hover{color:#1d2926}.skip-reasons{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.skip-reasons p{font-size:12px;color:#67746f}.skip-chip{font-size:11.5px;padding:4px 10px;border-radius:999px;background:#eef2ef;color:#3a4a42}.skip-chip:hover{background:#dfe8e3}.now-coaching{margin:4px 0 16px;padding:12px 14px;border-radius:11px;background:#f3f6f1;border:1px solid var(--desk-line, #e2e7e2)}.now-coaching h2{font-size:10px;letter-spacing:.14em;color:#8a988f;font-weight:700;text-transform:uppercase}.now-coaching ol{margin-top:8px;display:flex;flex-direction:column;gap:8px;list-style:none;padding:0}.now-coaching-item{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 8px;font-size:13px;color:var(--desk-ink, #1d2926)}.now-coaching-state{font-size:9px;letter-spacing:.12em;font-weight:700;padding:2px 6px;border-radius:6px;background:#e6ebe6;color:#4b5a53}.now-coaching-item.state-persistent .now-coaching-state{background:#fbe3e1;color:#8f2a22}.now-coaching-item.state-new .now-coaching-state{background:#fdf0da;color:#8a5a0c}.now-coaching-item.state-improving .now-coaching-state{background:#e0efe6;color:#1e6a44}.now-coaching-evidence{flex-basis:100%;font-size:11.5px;color:#5b6b63}.now-coaching-keep{margin-top:10px;font-size:12.5px;color:#1e6a44}.now-coaching-keep .now-coaching-state{background:#e0efe6;color:#1e6a44}.now-lanes{display:flex;flex-wrap:wrap;align-items:center;gap:8px 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